1. Login to your account @ http://customersupport.visrez.com
2. Once you're in, post your query into and assign it a Status, Priority and description.
You will then receive an email notification from the system with a ticket number. Queries are sent to all of our team so there is no chance of emails going missing. Depending on the nature of the issue we will respond with 30 minutes and in many cases we should be able to resolve the issue very quickly.
A perfectly timed campaign wins Croke Park our the campaign of the month in October. Their campaign promoting the first leg of the controversial world cup qualifier in Croke Park was delivered shortly after the draw was carried out in Zurich. This meant it hit inboxes just as interest in the game was peaking. The campaign registered a 60% open rate and a 53% click through, which are some of the best numbers of any campaign in 2009. Click here to see the winning campaign.
Getting their Christmas message out there in good time was the Old Jameson Distillery with their 'Festive Spirit' Campaign. This campaign showed great use of a visual element in the form of a well designed banner that easily and clearly conveyed what was on offer. Congrats to Sabine Sheehan, the Sales & Marketing Executive at the Old Jameson Distillery, who put the winning campaign together.
I know the blog is not the place for posting jobs but this interactive brochure for the Corporate boxes in Croke Park was the most rewarding in recent times. Big thanks to Andy our Flash Designer who did a great job on the project. Please note the video was supplied by the client. (we did not produce it). Crank up your speakers !
We are delighted to announce our partnership with Hotel Impact a new hotel property management software supplier based in the UK. The Hotel Impact product is set to bring hotel management software to world of Cloud Computing. Hotel Impact offer a Web-based Hotel Management and Distribution system based on the Micros' Opera Platform. Aimed at small to medium sized Hotels this product will provide them with the infrastructure to compete against larger hotels but at a fraction of the cost.
Hotel Impact's client base will use Visrez to connect between their website and the web-based impact system. New clients can also use the Visrez CMS & Email Marketing applications. This is a very interesting product for smaller hotels as it gives them everything in terms of a management and distribution and because it's web-based there are no servers or IT staff required in house to maintain the software. On the distribution side it gives smaller hotels a direct connection into Expedia and hotels.com from their Property Management System.
The team behind Hotel Impact are highly and we are looking forward to the rollout of this exciting product.
Our role is to provide the link up between the websites.
In our latest product update we have made use of 'Temporary Cache Handlers'. This holds and controls all datasets containing rate and/or event data during a request. This in turn reduces the amount of SQL statements and database requests massively.
What does this mean for you? Well in a nutshell it speeds up the whole front-end process for customer bookings, which in turn makes the system more user friendly.
We are constantly developing our booking engines to reflect what you, the customer wants, so if you have any feedback or suggestions we would be delighted to hear them. The best way is to contact us by email on info@visrez.com using the subject line 'Product Development Comments'.
